RIGHT TO WITHDRAW FROM A CONTRACT

1. If you are a consumer, you have the right to withdraw from a contract without giving a reason within 14 days of its execution (see clause 3. for details on the time of execution of the agreement). PLEASE NOTE THAT IF YOU START PERFORMING DEMO TRADES BEFORE THE EXPIRY OF THE SPECIFIED TIME LIMIT, YOU LOSE YOUR RIGHT TO WITHDRAW FROM THE CONTRACT.
2. Your withdrawal from the contract must be sent to our e-mail address support@bfunded.com within the specified time limit. You can use the template form available here to withdraw. We will confirm the receipt of the form to you in text form without undue delay. If you withdraw from the contract, we will refund you without undue delay (no later than 14 days after your withdrawal from the contract) all fees we have received from you, in the same way in which you paid them.
3. Before submitting a binding request for Services, any data entered in the request form can be reviewed, corrected, and amended. Your request for the selected Services is finalized upon submission of the request form. The Provider will confirm receipt of your request via email. For the Free Trial, the contract is executed upon email confirmation. For the Bfunded Trading Plan, the contract is executed upon payment of the applicable fee (as detailed in clause 4.).
4. For payments made via payment card or other express payment methods, the payment must be completed immediately. If you choose to pay via bank transfer, we will send you a proforma invoice electronically, specifying the fee amount for your selected Bfunded package. You are required to settle the payment within the period specified in the proforma invoice. The fee is considered paid once the full amount is credited to the Provider’s account. Failure to pay within the specified period entitles the Provider to cancel your request

DEFECTIVE PERFORMANCES

5. If the Services do not correspond to what was agreed or have not been provided to you, you can exercise your rights from defective performance. The Provider does not provide any guarantee for the quality of the services. You must notify us of the defect without undue delay at our e-mail address or at our address Maakri 19/2, Tallinn, Harjumaa, Estonia, 10145. When exercising the rights from defective performance, you may request that we remedy the defect or provide you with a reasonable discount. If the defect cannot be remedied, you can withdraw from the contract or claim a reasonable discount.
6. We will try to resolve any complaint you may lodge as soon as possible (no later than within 60 calendar days), and we will confirm its receipt and settlement to you in writing. If we do not settle the complaint in time, you have the right to withdraw from the contract. You can file a complaint by sending an e-mail to our e-mail address support@bfunded.com.