Legal Documents
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Privacy Policy
When you use our services, we process your personal data (“you,” “your,” or the “Customer”). This Privacy Policy (the “Policy”) provides detailed information about how your data is processed.
In this Privacy Policy, you will find information regarding the following:
- Who is the controller of your personal data and whom to contact?
- What information do we collect about you and how do we obtain it?
- How do we use your personal data?
- How do we store personal data and how are they secured?
- To whom do we make your personal data available?
- Do we transfer your data to third countries and international organizations?
- What are your rights and how can you exercise them?
1. WHO IS THE CONTROLLER OF YOUR PERSONAL DATA AND WHOM TO CONTACT?
The controller of your personal data is Bfunded Evaluation OÜ, with its registered office at Maakri 19/2, Tallinn, Harjumaa, Estonia, 10145 (hereinafter referred to as “we,” “our,” “our Company,” or “Controller”).
You can contact Bfunded Evaluation OÜ at Maakri 19/2, Tallinn, Harjumaa, Estonia, 10145, or via email at support@bfunded.com with any questions or requests related to the processing of your personal data.
2. WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE OBTAIN IT?
This section outlines the personal data we collect and the methods by which we obtain it. Further details regarding the purposes of data processing are provided in Section 3. Personal data refers to any information that directly or indirectly identifies you or relates to you.
Data You Provide Directly:
We collect personal data that you provide to us directly, particularly when you:
- Register on our website or create a user account.
- Enter details into your user account.
- Order services or participate in events or projects.
- Communicate with us via customer support or social networks.
This includes the following types of data:
- Identification and contact details: Name, surname, phone number, email address, postal address, date of birth, username, password, and business identification number or tax registration number (if applicable).
- Payment details: Bank account details and payment-related information.
- Other data: Records of communication with us, details of warranty claims, and any additional information shared during your interactions with us.
Data Collected Automatically:
We collect certain data automatically when you use our services. This includes:
- Device information: IP address, device type, operating system, browser type, and network provider.
- Website usage details: Dates, times, and durations of your visits, the country of access, and your website browsing history.
- Service usage details: Login/logout times, account settings, fictitious capital value, account currency, and business strategies.
- Data Received from Third Parties:
In some cases, we may receive data about you from third parties, such as:
- Social network operators: Information linked to your account, such as username, profile picture, and email address.
For details on how these third parties process your data, please refer to their respective privacy policies.
3. HOW DO WE USE YOUR PERSONAL DATA?
We process your personal data for the following purposes:
Registration and Account Management:
To enable the use of our services, you must register on our website and create a user account.
- Personal data used: Identification and contact details, as well as account settings.
- Legal ground for processing: The processing is necessary for the performance of the contract. The provision of this data is required; without it, registration is not possible.
Provision of Services and Contractual Obligations:
To deliver our services, including granting access, providing tools, and enabling simulated trades.
- Personal data used: Identification, contact, and payment data; data on service usage; simulated trades; and, if applicable, data from linked social media accounts.
- Legal ground for processing: Processing is necessary for the performance of the contract or for our legitimate interest in protecting our rights.
Marketing Communications:
To send you updates about our services and events, subject to your consent or as permitted for current or past customers.
- Personal data used: Identification and contact details.
- Legal ground for processing: Legitimate interest in maintaining customer relationships or consent provided by you.
Customer Support and Communication:
To respond to inquiries and provide assistance.
- Personal data used: Identification, contact, and communication data, including social network data (if applicable).
- Legal ground for processing: Legitimate interest in improving customer satisfaction and service use.
Improving Services:
To enhance, test, and secure our services.
- Personal data used: Identification and contact details, device and website usage data, service usage data, and simulated trade data.
- Legal ground for processing: Legitimate interest in optimizing service quality and functionality.
Analytics:
- To analyze usage patterns and understand customer behavior.
- Personal data used: Identification, contact, payment, device, and service usage data.
Legal ground for processing: Legitimate interest in data-driven improvements to customer experiences.
4. HOW DO WE STORE AND SECURE YOUR PERSONAL DATA?
We store your personal data in encrypted databases on secure servers and devices. To prevent unauthorized access, alteration, or destruction, we apply strict organizational and technical measures, which are continuously reviewed and updated.
5. HOW LONG DO WE PROCESS YOUR DATA?
Your data is processed only as long as required to fulfill the stated purposes or comply with legal obligations. The retention periods are as follows:
- Contract-related data: Retained for up to 10 years after the termination of the last contract.
- Marketing communications: Retained for up to 5 years after the last contract or until you unsubscribe.
- Service improvement data: Retained for up to 6 months.
- Legal compliance data: Retained for the duration required by applicable laws (e.g., tax records retained for 10 years).
- Data processed based on consent: Retained for the duration specified in your consent.
6. TO WHOM DO WE DISCLOSE YOUR DATA?
We share your personal data with:
- Third-party service providers: Such as hosting and cloud providers, payment system operators, marketing agencies, consultants, and IT administrators.
All third-party recipients are contractually obligated to protect your data. In cases where data is shared for their own purposes, their privacy policies apply.
7. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
You have the following rights:
- Access: Request information about the processing of your personal data.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request the deletion of personal data under specific conditions.
- Restriction: Request a temporary limitation on data processing.
- Portability: Request data in a machine-readable format for transfer to another controller.
- Objection: Object to processing based on legitimate interests.
- Consent Withdrawal: Revoke your consent at any time.
- Complaint: File a complaint with the relevant supervisory authority.
To exercise your rights, contact us at support@bfunded.com or refer to the contact details in Section 1.
8. FINAL PROVISIONS
We reserve the right to amend this Policy as necessary. Any updates will be communicated to you, and the latest version will be available in your Client Section.